Freelance ITSM (e.g. ServiceNow) Consultant with ITIL and global experience

Remote work, but onsite meetings in Southern Jutland, Denmark, are expected upon prior agreement. 1 August 2021 Five months, possible extensions for three years
Om stillingen

For our client’s DGIT transformation programme, we are looking for a freelance senior ITSM consultant, preferable with more than eight years of experience.

You will be in support for their service management stream within their DGIT transformation programme:

  • Responsible for translating stream objectives into operational activities
  • Guidance with respect to the implementation path, part of design and deployment
  • Translate extensive experience to benefit the stream
  • Support internal resources in growing in service management expertise
  • Provide guidance to ensure requirements drive tool implementation when applicable (timeline)


Solid experience required

  • IT Service Strategy
  • Service management
  • ITIL


And experience in

  • the frames of ITSM tools – e.g. ServiceNow, but not a tool implementation expert
  • other digital and IT service transformation programmes
  • ServiceNow is preferred – but not mandatory


Soft skills

  • Communication skills: verbally, in writing and in terms of presenting
  • Capacity to interact with different types of both experts and management at all levels
  • Capacity to work remotely in an international and multicultural context
  • Experience from a global context and from the industry is required
  • Fluency in English



Starting: 1 August 2021

Ending: 31-12-2021 with possible extensions throughout the next three years

Full time


Location: Remote work, but onsite meetings in Southern Jutland, Denmark, are expected upon prior agreement.


Heidi Kelman Christensen
T: +45 5352 8899
E: heidi@dba-consult.dk


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Ønsker du at søge stillingen, eller har du spørgsmål kan du kontakte Heidi Kelman Christensen og høre nærmere. Hvis du ansøger pr. mail, så husk at vedhæfte dit CV.

+45 5352 8899